Terms of Service

Overview

This website is operated by Trovelar. Throughout the site, the terms “we,” “us,” and “our” refer to Trovelar. By visiting our website, accessing any information, or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service, as well as any related policies referenced on this site, including our Refund Policy, Shipping Policy, and Privacy Policy.

Please read these Terms of Service carefully before using our website. If you do not agree to all of the terms and conditions stated here, you may not access the website or use any of our services.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting changes on this page. Your continued use of the website following any such changes constitutes your acceptance of those changes.

Our store may be hosted or supported by third-party e-commerce platforms and service providers that enable us to offer products and services to you.

1. Online Store Terms

By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using this site under the supervision of a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any applicable laws, regulations, or third-party rights in connection with your use of our services.

Any breach or violation of these Terms may result in the immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason, including but not limited to suspected fraud, abuse, misuse of promotions, chargeback risk, or violation of these Terms.

You understand that content you submit to us, excluding payment information, may be transferred over various networks and adapted to technical requirements. Payment information is processed securely through our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the website without our express written permission.

3. Product Information and Availability

We make reasonable efforts to display product descriptions, images, colors, sizes, and specifications as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, or other content on the website are completely accurate, current, or error-free.

Actual product appearance may vary depending on screen settings, production batches, or minor manufacturing differences.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time without notice.

4. Orders, Billing, and Account Information

We reserve the right to refuse, limit, cancel, or modify any order at our sole discretion. This may include situations involving suspected fraud, pricing errors, product availability issues, duplicate transactions, or orders that appear to be placed by resellers, distributors, or dealers.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.

5. Pricing and Service Changes

Prices for our products may change without notice.

We reserve the right to modify or discontinue any product, service, feature, promotion, or content at any time without liability to you or any third party.

6. Refunds, Returns, and Shipping

Your purchase is also subject to our Refund Policy and Shipping Policy, which form part of these Terms of Service.

By placing an order on our website, you acknowledge and agree to those policies, including any conditions related to returns, refunds, exchanges, shipping times, failed deliveries, and non-returnable items.

7. Product Use Disclaimer

Products sold by Trovelar are intended only for their ordinary and advertised use. You are responsible for reviewing all product descriptions, instructions, warnings, and compatibility details before purchase and use.

Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Individual experience, satisfaction, and results may vary. We do not guarantee that any product will meet every personal expectation, preference, or intended outcome.

If a product includes materials that may cause sensitivity, irritation, or allergic reaction, you are responsible for reviewing the materials and using appropriate caution before use.

8. Defects and Damages

If you believe a product is defective, damaged, or incorrect, you must contact us promptly after delivery and provide sufficient supporting information, such as your order number and clear photos or videos of the issue.

Failure to report a claimed defect within a reasonable time may affect our ability to review and resolve the matter.

9. Optional Tools and Third-Party Services

We may provide access to third-party tools, services, apps, payment providers, or external links that we do not control.

We provide such access on an “as is” and “as available” basis, without warranties, representations, or endorsements of any kind. We are not liable for any damages or losses arising from your use of third-party services or websites.

You should review the applicable third-party terms and policies before engaging in any transaction or use.

10. User Comments, Reviews, and Submissions

If you submit reviews, comments, suggestions, testimonials, ideas, photos, videos, or other materials to us, whether requested or not, you agree that we may use, edit, copy, publish, display, translate, and distribute such content in any medium, without restriction and without compensation to you, unless otherwise required by law.

You agree that any submission you provide will not violate any law or third-party rights, including intellectual property, privacy, publicity, or defamation rights.

We reserve the right, but are not obligated, to remove content that we determine to be unlawful, misleading, abusive, offensive, fraudulent, defamatory, or otherwise objectionable.

11. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, page layouts, and branding, is owned by or licensed to Trovelar and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, modify, republish, or exploit any content from this website without our prior written consent.

12. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

13. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update information or cancel orders if any information on the website is inaccurate at any time, including after an order has been submitted.

14. Prohibited Uses

You are prohibited from using the site or its content:

for any unlawful purpose;

to violate any applicable laws or regulations;

to infringe upon our intellectual property rights or the rights of others;

to submit false, misleading, or fraudulent information;

to upload malicious code, viruses, or harmful software;

to spam, phish, scrape, crawl, or otherwise misuse the site;

to harass, abuse, defame, threaten, or discriminate against others;

or to interfere with the security, functionality, or operation of the website.

We reserve the right to terminate or restrict your access for violating any prohibited use.

15. Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.

All products, services, and content provided through the website are provided on an “as is” and “as available” basis, except as expressly stated otherwise.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law, Trovelar and its owners, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products purchased through the website.

This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, personal dissatisfaction, delayed deliveries caused by carriers, or damages arising from product misuse.

In jurisdictions that do not allow certain limitations of liability, our liability shall be limited to the maximum extent permitted by applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Trovelar and its affiliates, officers, employees, agents, contractors, suppliers, and service providers from any claim, demand, liability, damage, loss, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of law, or your violation of any rights of a third party.

18. Governing Law and Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable to our business operations, without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to your use of the website, purchase of products, or these Terms shall first be attempted to be resolved informally by contacting us.

If informal resolution is not successful, we reserve the right to require disputes to be resolved through binding arbitration or other lawful dispute resolution methods permitted under applicable law.

19. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

20. Termination

These Terms remain effective unless and until terminated by either you or us.

We may terminate or suspend your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in fraud, abuse, or unlawful conduct.

21. Entire Agreement

These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and us regarding your use of the website and supersede any prior agreements or communications.

22. Contact Information

Questions about these Terms of Service should be sent to:

Trovelar
Email: support@trovelar.com